Legal Disclosure

Terms of use


1. This Terms of Use is drafted in conformity with the Information Technology (Intermediaries Guidelines) Rules, 2011 specified under the Information Technology Act, 2000 in order to regulate the terms and conditions of usage and access to Website (defined hereinafter), App (defined hereinafter) and the Services (defined hereinafter). No physical or digital signature is necessitated in order to validate this Agreement.

2. Virtual Education Frameworks Private Limited (herein after referred to as “we”,“us”, “our” or “”) is involved in providing online education/coaching facility through audio/visual means to its students (“Services”), who are subscribed with (herein after referred to as “ Subscriber”), through its website [] (herein after referred to as “Website”) and mobile application [] (herein after referred to as “App”),(whereas the Website and the App collectively referred to as “Platform” herein after), thereby providing access to the Platform and to the information, services, lectures and study material available on and through thePlatform, subject to the terms and conditions described in this document (“Terms of use”/ “Terms”) and any other guidelines, rules or licenses applicable in connection with the online courses.

3. Services offered through are subject to the policies i.e. Terms of Use and Privacy Policy (“Policies”), available at our Platform .By contacting us for the services or availing the services or by registering with us, now or in the future, Subscribers signify that you agree to these Terms and the Policies.


4. The Terms applies to every Subscriber who uses or accesses our Platform. In the event, You are not willing to accept the Terms, You shall not be authorized or allowed to proceed further to view or use in any manner any content, information, courseware, services available or provided on Platform, which is owned, maintained and monitored by Us.

5. The Policies are subject to modifications, at the sole and absolute discretion of The most current version of the Terms will supersede all previous versions. You understand that Your use of the Services or accessing the Platform after any changes to the Policies or addition of new policies constitutes Your acceptance to be bound by the most recent version of the Policies. If the Policies (including changes and additions thereto) are not acceptable to you, you have the absolute right to terminate your Account (defined below) by writing to us @ [].

6. You agree that by clicking “Join Now” or “Join Virtuearn” or “Sign Up” or any other similar term, for registering, accessing or using our Services, you are entering into a legally binding agreement. Subscribed users of our Services are “Subscribers “ or “Users” and registered users are “Visitors”. These Terms applies to both.

7. You, hereby, expressly consent to receive communications and newsletters from by SMS and e-mails. You can unsubscribe / opt-out from receiving communications and newsletters from at any time by sending us an email at [ ].

8. Any feedback you provide to this Platform shall be considered to be non-confidential. shall be free to use such information on an unrestricted basis. Further, by submitting the feedback, You represent and warrant that:

(i) Your feedback does not contain confidential or proprietary information of You or of any other third party; and

(ii) is not under any obligation of confidentiality, express or implied, with respect to the feedback


9. We believe in providing simple and easy access to our Services. You may browse the Platform without registering and creating an Account on the Platform. However, to avail our services, You as a Subscriber /User,are required to register and create an account on the Platform (“Account”) by providing certain required information. When creating your Account, it is mandatory that you provide us with complete, authentic and accurate information.

10.You acknowledge that it is your sole responsibility to maintain the confidentiality of your password and Account information, and are fully responsible for all activities that occur under your password or Account. You concur to ensure that you properly sign off from your Account after each visit and/or use of the services and immediately notify Us of any unauthorized use of Your Account or any other breach of security. You, shall be held responsible for any losses incurred by us due to unauthorized use of your Account which is a consequence of your inability to secure your Account.


11. has the right to charge fees upon from you for availing the Services. Please ascertain the fee prior to availing any Services. By availing the Services, You agree to pay the applicable fees for the Services availed by You through Our Platform. reserves the right to change its fee policy from time to time. Changes to the fee policy shall be posted on the Platform and such changes shall automatically become effective immediately after they are posted on the Platform. Unless otherwise expressly stated, all fees shall be quoted in Indian Rupees. You shall be solely responsible for compliance of all applicable laws for making payments to In case,, at any time under any circumstances feels, even after confirming fees that the fees shall be revised, reserves the right to revise the fees accordingly.

12., through its Platform allows the users to pay the fees via online transaction. These payments are not collected by directly but by the bank.

13. If the card supplier declines payment, has the right but no obligation to bring the fact to your attention. You should check with your bank / credit / debit card supplier that payment has been deducted from your Account. All payment details which are entered through this payment gateway are encrypted when the user making the payment, enters them.

14. shall not be liable for any failure of the User to properly protect data from being seen on their screen by other persons or otherwise, obtained by such persons, during the online payment process.

15. shall not be liable for any loss or damage sustained by reason of any disclosure (inadvertent or otherwise) of any information concerning the User's Account and / or information relating to or regarding online transactions using credit cards / debit cards and / or their verification process and particulars nor for any error, omission or inaccuracy with respect to any information so disclosed and used.


16. As a part of our Service offered through our Platform, We grant You access to our content, videos, documents, course/study material and other information which are in video and audio format ("Content") in relation to the specific subject training course You have registered with us for Contentwithout any guarantee or warrantee of any whatsoever nature. You will be given access from one Mobile Number and One PC only . You are Not authorized to log in from any other mobile or PC undeclared at the time of subscription .

17. reserves the right to cancel, interrupt, or reschedule any course or to modify, amend, revise or update any course Content offered to You. In the event such an amendment, revision or updation occurs, We may require You pay an additional fee to access such amended, revised, or updated Content. Courses offered are subject to the Disclaimers and Limitation of Liability sections below.

18. We grant you a personal, restricted, non-transferable, non-exclusive, and revocable license to use the Platform, the services, and the Content offered through the Platform. The Services and the Content are provided solely for Your personal and non-commercial use to assist you in training a particular subject, You have registered for ("Restricted Purpose") and You cannot download or save the Content for any Purpose.

19. You are not permitted to reproduce, transmit, distribute, sub-license, broadcast, disseminate, or prepare derivative works of the Content, or any part thereof, in any manner or through any communication channels or means, for any purpose other than the Restricted Purpose, without Our prior written consent.Legal action may be initiated in case such endeavours are made .

20. You hereby agree that You shall use the Platform for Restricted Purpose as specified in these Terms and shall not use the Platform for any unauthorized and unlawful purpose, including impersonating another person and shall not attempt to reverse-engineer, alter or modify any part of the Platform or try to collect other User’s/students’ information in any manner.

21. You, as an User, shall not:

a) post anything in public areas of the Platform, which are:

i) fraudulent or defamatory in nature;

ii) illegal, unlawful or against the morality;

iii)infringe intellectual property rights of third party;

iv) transmit content that encourages or provides instructional activities about illegal activities, in particular hacking or phishing;

v) solicit other users to join, become members of, or contribute money to any online service or other organization, advocate or attempt to get users to join in legal or illegal schemes or plan or participate in scams involving other users;;

b) link the Platform pagesand subpages to any spam links, advertisements, or phishing links or which could provide a false impression or create misunderstanding for the Users;

c) use any content or link pages to content which violates any legal, regulatory, Governmental or network operator conditions or codes of practice;

d) probe, scan or test the vulnerability of the Platform or any network connected to the Platform nor breach the security or authentication measures on the Platform or any network connected to the Platform. You shall not reverse look-up, trace or seek to trace any information on any other user of or visitor to Platform, or any other customer, including any account on the Platformnot owned by You or exploit the Platform or any Service or information made available or offered by or through the Platform, in any way where the purpose is to reveal any information, including but not limited to personal identification or information, other than your own information, as provided for by the Platform;

e) use any device, software or routine to interfere or attempt to interfere with the proper working of the Platform or any transaction being conducted on the Platform, or with any other person’s use of the Platform;

f) forge headers or otherwise manipulate identifiers in order to disguise the origin of any message or transmittal You send to us on or through the Platform. You may not pretend that You are, or that You represent, someone else, or impersonate any other individual or entity;

g) engage in advertising to, or solicitation of, other users of the Platform to buy or sell any services, including, but not limited to, services being displayed on the Platform or related to us. You may not transmit any chain letters or unsolicited commercial or junk email to other users via the Platform; and


22. In order to provide Services to you, we may use third-party software. If you try to separate the third party software from the Platform and then further use it any manner which is inconsistent with the manner as enumerated in the third party software’s terms of use, is illegal or against public policy then You, shall be liable for the same according to the governing law and jurisdiction as mentioned in their respective terms of use and privacy policy. You also agree to indemnify to full extent for the said acts subject to the applicable laws.


23. (including it and its’ directors, employees, affiliates, agents, representatives or subcontractors) shall not be liable for any loss or liability resulting, directly or indirectly, from delays or interruptions due to electronic or mechanical equipment failures,network failures , network low speed , telephone interconnect problems, defects, weather, strikes or other force majeure events which are beyond the control of shall have no responsibility to provide you access to the Platform while such interruption continues or is not completely resolved.


24. While You are granted a limited and non-exclusive right to use the Platform and the Content for the Restricted Purpose as set forth in these Terms, You acknowledge and agree that We are the sole and exclusive owner of the Platform and its Content, text, graphics, user interfaces, visual interfaces, photographs, trademarks, logos, and artwork (“Intellectual Property”) and all such Intellectual Property Rights and other proprietary rights in the Platform and the Content are vested on Us.

25. You acknowledge and agree that these Terms, other than permitting You to use the Platform and the Contents for the Restricted Purpose, does not convey to You in any manner or form any right, title or interest of a proprietary, or any other nature in the Platform and the Content.

26. You acknowledge and agree not to use, reuse, and challenge any application, registration of any Intellectual Property, anywhere in the world. You shall not copy, reproduce, republish, upload, post, transmit or distribute Intellectual Property in any way, including by e-mail or other electronic means and whether directly or indirectly and You must not assist any other person to do so.


27. We view protection of your privacy as a very important principle. We understand clearly that You and Your Sensitive Personal Information is one of our most important assets. We store and process Your Sensitive Personal Information including any sensitive financial information collected (as defined under the Information Technology Act, 2000), if any, on computers that may be protected by physical as well as reasonable technological security measures and procedures in accordance with Information Technology Act 2000 and Rules there under.

28. However, We reserve the right to feature Your picture in any photos, videos, or other promotional material used by Us. [A1] However, usage of Your information shall be governed as per privacy policy placed in our Platform.


29. Youhereby, agree to indemnify and hold harmless from and against any and all claims, charges, demands, damages, liabilities, losses, expenses, and liabilities of whatever nature and howsoever arising (including but not limited to any legal or other professional fees and the costs of defending or prosecuting any claim and any loss of profit, goodwill, and any other direct or consequential loss) incurred or suffered by directly or indirectly by reason including but not limited to the following:

Your use/misuse of or access to the Platform and the Content;

Your violation of these Terms;

any activity related to your internet account (including negligent or wrongful conduct) by You or any other person accessing the Platform using Your internet account;

from any transaction you conduct as a result of the contact facilitated by the Platform;

from your contents posted on the Platform; or

from your infringement of any intellectual property rights in any posting to or transmission via the Platform.


30. To the maximum extent permitted by law, shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses, resulting from: (a) your access to or use of or inability to access or use of the Services; (b) any conduct or content of any party other than that of, including without limitation, any defamatory, offensive, or illegal conduct; or (c) unauthorized access, use, or alteration of Content or information.


32. You expressly agree that use of the Platform and the Content are at Your sole risk. We do not warrant that the Platform or access to the Content will be uninterrupted or error/virus free; nor is there any warranty as to the results that may be obtained from the use of the Platform or the Content or as to the accuracy or reliability of any information provided through the Platform or the Content. In no event will We or any person or entity involved in creating, producing, or distributing the Platform or the Content be liable for any direct, indirect, incidental, special, or consequential damages arising out of the use of or inability to use the Platform or the Content. shall not be liable for any damages or viruses that may infect your computer equipment or other property on account of your access to, use of, or browsing in the Platform

33. has exerted reasonable efforts to ensure that all information published on the Platform is accurate at the time of posting; however, there may be errors in such information for which we shall have no liability. We reserve the right to remove or alter any of the information contained on the Platform at our sole discretion.

34. We may let you view our information and communicate with us through the social media services such as Facebook and Twitter. explicitly disclaims any responsibility for the terms of use and privacy policies that govern these third-party websites, which are in no way associated with us.

35. The services by may entail links to third party websites/web-pages that are neither controlled nor owned by has no control over the content on such websites and therefore devolves itself of all the responsibilities for the text, software, scripts, graphics, photos, sounds, music, videos, audiovisual combinations, interactive features and miscellaneous materials you may come across / access through, or contribute to the service and the privacy policies, terms of service or practices of any third party websites / applications. Further, is not authorized to edit any third party’s content. By using our Platform, you expressly devolve of all its liability arising from your usage of any third-party website.

36. We disclaim all liability for any and all damages or injury caused by any failure of performance, error, omission, interruption, deletion, defect, delay in operation or transmission, computer virus, communication line failure, theft or destruction or unauthorized access to, alteration of records or any other material, whether by negligence or under any other cause of action.

37. You hereby specifically acknowledge that We are not liable for any defamatory, offensive, wrongful, or illegal conduct of third parties, or other users of the Platform and the Content and that the risk of damage or injury from the foregoing rests entirely with each user.


38. reserves the right to suspend or cease providing any Services mentioned in the App/Website, with or without notice, and shall have no liability or responsibility to you in any manner whatsoever if it chooses to do so.


39. While we encourage you to share your views and opinions on Our Platform, we expect that this will be done in a respectful manner.You acknowledge that We reserve the absolute right to alter or moderate Your posts before making them public in our Platform and You shall not dispute the same.

40. does not agree with or endorse every comment that individuals post on this Platform or any social media sites.

41. You specifically agree not to post or transmit any comments, reviews, posts, content or engage in any activity that:-

Violate our Terms and Policies;

Is harmful, threatening, abusive, harassing, tortious, indecent, defamatory, discriminatory, vulgar, profane, obscene, libelous, hateful or otherwise objectionable;

Violate any right, including, but not limited to, right of privacy, right of publicity, copyright, trademark, patent, trade secret, or any other intellectual property or proprietary rights;

Disguising or attempting to disguise the origin of your comment, review, posts, content including but not limited to by submitting your comments, posts, reviews, content under a fake or false name;

Contain any viruses, Trojan horses, worms, or other computer programming routines that may damage, detrimentally interfere with, surreptitiously intercept or expropriate any system, data or personal information;

Contains material that is not in English;

42. All links posted as comments on ’s posts will be reviewed and may be deleted if found violating these guidelines. Repeated violations by the User of these Terms or other Policy may cause such User to be blocked from using this Platform and from ’s social media pages.


43. Your Account and the license rights granted hereunder shall remain in full force and effect unless terminated or cancelled by for any of the following reasons: (a) for any unauthorized access or use of the Platform by You; (b) if You assign or transfer (or attempt the same) any rights granted to you under theseTerms; (c) in the event of default of timely payment; (d) immediately, for Your misconduct, default, misrepresentation or if you violate Terms or Policies or any other applicable laws enforced in India.

44. Termination or cancellation of Your Account shall not affect any right or relief to which may be entitled, at law or in equity. Upon termination of Your Account, all rights granted to you will terminate. Except as set forth herein, regardless of the reason for cancellation or termination of Your Account, the fee charged if any for access to is non-refundable for any reason.


45. Any claim or controversy that arises out of or relates to these Terms, services availed through the Platform, or the breach of it, the same shall be referred to a sole arbitrator nominated by whose decision shall be final and binding upon the parties hereto. Such references shall be deemed to be a submission to arbitration in accordance with the provisions of the Arbitration and Conciliation Act, 1996. The seat of arbitration shall be in Hyderabad and the process shall be in English Language.


46. These Terms shall be governed by and construed in accordance with Indian Law and you agree to submit to the exclusive jurisdiction of the Courts in Hyderabad


47. If any term or provision in the Term shall be held illegal or enforceable, in whole or part, under any enactment or rule of law, such provision or part to that extent be deemed not to form the part of this agreement, but the validity and enforceability of the remainder of the Term shall not be affected.


48. In accordance with Information Technology Act 2000 and rules made there under, the name and contact details of the Grievance Officer are provided below:

Name: Mr. M.V. Narayana Reddy


[A1]Client to please confirm.

Privacy Policy

Virtual Education Frameworks Private Limited (herein after referred to as "we," "us", “our” or "Virtulearn") is involved in providing online education/coaching facility through audio/visual means to its students (“Services”), who are enrolled with Virtulearn (herein after referred to as “You”, Your”, “User”), through its website (herein after referred to as “Website”) and mobile application virtulearn (herein after referred to as “App”), (whereas the Website and the App collectively referred to as “Platform” herein after) providing access to the Platform and to the information, services, lectures and other study material available on and through the Platform.

Virtulearn and its affiliates respect your privacy. This Privacy Policy (“Policy”) describes in brief the manner in which your data is collected, used and shared by the Platform. You are advised to please read the Policy carefully. By accessing the Platform, You agree to the collection and use of Your data by Us in the manner provided in this Policy.

This Policy applies toall the Users who avail Our Services, irrespective to the fact, that the User avails Our Services for personal use onlyor on behalf of any third party. If You interact with Us for theServices that We offer through our Platform and access our contents through Our Platform, this Policy applies to You. It is recommended that You read this Policy, Terms of Use and other policies for using the Platform (“Policies”) carefully.

If you are directly creating an account as a user of the Platform, you represent and warrant that you are at least 18 years of age and that you possess the legal right and capacity to use the Services of Virtulearn in accordance with the terms stated herein and other Policies. In cases, where a minor below the age of 18 years of age, uses the Platform, such a user shall duly register himself through his/her parent/ guardian and such a parent/ guardian hereby agrees to accordingly register and supervise usage by, and be responsible for the action of any such minors who use the computer/mobile and/or password to access the Platform. The parent/ guardian shall agree to comply with the Policies governing the usage of the Platform on behalf of such minor, and bind himself/herself in accordance with all applicable terms and conditions of the Policies.


Name- including First & Last Name;



Contact details;

Residential address;

Educational qualification;and

Demographic Details.

“Personal Information” means any information that relates to a user which directly or indirectly, is capable of identifying such user and also includes sensitive personal data or information.

We may also collect the following non-Personal Information:

about the pages You visit / access;

the links You click on our Platform;

the number of times You access Our Platform;

the date and time You access our Platform;

the website address, if any, that linked you to Our Platform;

the name of Your internet service provider;

the operating system You are using;

Your mobile operating system;

the manufacturer and model of Your mobile device;

the type of mobile internet browsers You are using;

Your geo-location.

For enhanced security, Virtulearn does not store any financial information on its servers. All information entered by the User is directly received through Our payment gateway and are transmitted to their respective banks’ servers. All this is done through industry standard encryption protocol.


The Personal Information may be collected, received, possessed, stored, dealt with or handled by the Virtulearn in the manner laid down herein.

We believe in making Our services user friendly. This means that from time to time We will keep bringing in/adding new features and accordingly We might need to collect some additional Personal Information from You at that point of time.

The Platform may contain links to other websites/apps. We are not responsible for the privacy practices of such websites/apps which We do not own, manage or control.


We use your Personal Information to:

provide theServices as requested by You;

to send You information about our new initiatives or other relevant information that We think you might find useful or interesting;

for promotional and marketing activities of Virtulearn;

develop Our Platform in accordance with your interests;

to get in touch with You when necessary;

to preserve social history as governed by existing law or policy.

We use information internally to:

direct Our efforts for Service improvement;

our internal training and business purposes and data analysis;

to investigate any complaint or any potential breach of the services and to detect and protect against fraud, error and any criminal activity.

to investigate any complaint or any potential breach of the services and to detect and protect against fraud, error and any criminal activity.


Virtulearn reserves the right to use Your Personal Information, may it be part of or whole for the purpose as stated earlier and for promotional activity. We may use Your name, photograph and Your academic/board marks for Our promotional/marketing activities. The Personal Information may be disclosed to any person, if such disclosure is required for a lawful purpose connected with a function or activity in relation to our Platform.

We may share the information to our service partners who work on behalf of Virtlearn under confidentiality agreements. These companies may use your personal information to help us to provide the Services. However, these companies/partners do not have any independent right to share this information.

We do not rent or sellYour Personal Information and We will not disclose any of Your personally identifiable information unless:

to help investigate, prevent or take action regarding unlawful and illegal activities, suspected fraud, including cyber incidents potential threat, punishment of offences and to the safety or security of any person, violations of Virtulearn’s terms of use or to defend against legal claims;

special circumstances such as compliance with subpoenas, court orders, requests/order from legal authorities or law enforcement agencies requiring such disclosure.

Virtulearn reserves the right to share the information collected hereunder in the event of sale or transfer of all or a portion of our business assets and consumer information may be one of the business assets that may be requiredto be transferred as part of the transaction. However, we shall inform you in advance for the same.


Sharing your Personal Information is entirely voluntary. You may change your interests at any time and may opt-in or opt-out of any marketing / promotional / newsletters mailings. You may update your information and change your account settings at any time.


To protect against the loss, misuse and alteration of the information under our control, we have in place appropriate physical, electronic, technical, operational and managerial procedures.

Our servers are accessible only to authorized personnel and your information is shared with respective personnel to complete the transaction and to provide the Services requested by you.

Although we will endeavor to safeguard the confidentiality of your sensitive personal identifiable information, transmissions made by means of the internet cannot be made absolutely secure. No such measures are competent enough to safeguard your Personal Information in a complete 100% way. Hence, You are also encouraged to take steps to prevent your Personal Information from being misused by logging off after using a shared computer, choosing a robust password, not sharing the password with anyone and changing it periodically. We in no way can are to be held responsible for the unauthorized use of Your Personal Information or for any suspicious activity on Your account.By using our PlatformYou agree that We will have no liability for disclosure of Your information due to errors in transmission or unauthorized acts of third parties.


To correct or update any information you have provided, our Platform allows you to do it online. In the event of loss of access details you may send an e-mail


By agreeing to the terms of this Policy, You agree to Our processing of Your Personal Information for the purposes given herein.


We use cookies and other tracking technologies. Cookies are used to store user preferences so as to help Us understand the nature of usage of services and generally improve our services to you. Some cookies and other technologies may serve to recall Personal Information previously indicated by a user. Most browsers allow You to control cookies, including whether or not to accept them and how to remove them.

You may set most browsers to notify You if You receive a cookie, or You may choose to block cookies with Your browser, but please note that if You choose to erase or block Your cookies, You will need to re-enter your original user ID and password to gain access to certain parts of the Platform.

Our use of cookies and other tracking technologies allows Us to improve Our Platform and Your experience with the Platform.


We reserve the right to change or update this policy at any time and We may place a prominent notice on Our Platform. Such changes shall be effective immediately upon posting to this Platform.


Virtulearn shall not be liable for any loss or damage sustained by reason of any disclosure (inadvertent or otherwise) of any information concerning the account and / omission or inaccuracy with respect to any information so disclosed and used whether or not in pursuance of a legal process or otherwise.


In accordance with Information Technology Act 2000 and rules made there under, the name and contact details of the Grievance Officer are provided below:

Name: Mr. M.V. Narayana Reddy



All information, including but not limited to Subjects and contents, (“Contents”) included on or otherwise made available to you through the App/Website are provided by Virtulearn on an "as is". Although we put our best efforts to provide you with updated and correct Contents, we make no representations and warranties, of any whatsoever nature, either expressed or implied, with regard to completeness, accuracy, reliability, availability and/or suitability of the Contents as well as the Website/App. You expressly agree that your use of the App/Website and your reliance on the Contents is at your sole risk. Virtulearn is only an aggregator thatfacilitates different Subjects to its users through its Website/App. You understand and acknowledge that Virtulearn is not the provider of the Services that may be purchased/booked through it, whether directly or indirectly and accordingly, shall not be liable in any manner whatsoever for any liability, loss, damage or compensation that is legally attributable to the provider of the Services. Virtulearn shall not be liable towards you or any person acting on your behalf, with regard to the quality, suitability or the intended use of the Services availed via the Website and/or Application (whether directly or indirectly). Virtulearn endeavors to keep the Website live and available to the users in every possible manner. However, Virtulearn takes no responsibilities, in any manner, if the Website/App is temporarily unavailable due to technical issues which are beyond our control. We further disclaim ourselves from all liabilities for any damages or viruses that may infect your computer equipment or other property on account of your access to, use of, or browsing the Website/App.